Please allow 14-21 days for ALL CUSTOM WIG ORDERS. Depending on demand, processing can take 24-28 hrs. Order processing occurs Monday-Saturday. All orders are processed in the order of which they are received.

• Domestic Regular Flat Rate Shipping is 3-5 business days depending on your location.
• International Shipping is 5-10 business days depending on your location. ​

Orders cannot be altered once your payment is completed. ​

WE ASK YOU TO PLEASE MAKE SURE YOUR BILLING AND SHIPPING ADDRESS ARE THE SAME. MAKE SURE YOU ARE ENTERING THE CORRECT BILLING ADDRESS THAT IS ASSOCIATED WITH THE CREDIT /DEBIT CARD. IF YOU DO NOT ENTER THE CORRECT BILLING ADDRESS YOUR CARD WILL NOT PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR CARD AFTER BEING DECLINED, THE CHARGE WILL COME OFF, ITS ONLY SHOWING THAT A TRANSACTION WAS ATTEMPTED.

After receiving a tracking email, shipping activity will become visible within 24 hours. Please check your spam folder for the email if you do not see it in your inbox.