Please allow 14-30 days for ALL CUSTOM WIG ORDERS. Depending on demand, processing can take 24-28 hrs. Order processing occurs Monday-Saturday. All orders are processed in the order of which they are received.
Orders cannot be altered once your payment is completed.
WE ASK YOU TO PLEASE MAKE SURE YOUR BILLING AND SHIPPING ADDRESS ARE THE SAME. MAKE SURE YOU ARE ENTERING THE CORRECT BILLING ADDRESS THAT IS ASSOCIATED WITH THE CREDIT /DEBIT CARD. IF YOU DO NOT ENTER THE CORRECT BILLING ADDRESS YOUR CARD WILL NOT PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR CARD AFTER BEING DECLINED, THE CHARGE WILL COME OFF, ITS ONLY SHOWING THAT A TRANSACTION WAS ATTEMPTED.
After receiving a tracking email, shipping activity will become visible within 24 hours. Please check your spam folder for the email if you do not see it in your inbox.